FAQ

The garages are approximately 300 metres from the guesthouse. We will transport you and your luggage from here to the guesthouse (and back) when you arrive and depart. When you get to the garages, call +420 499 896 273 to pick you up.

The garages are independently lockable and remote-controlled. Only the guesthouse administrator has access to every garage.

Because our guests park in our independent garages, they won’t pay the parking fees that can reach around 800 CZK per week. Please, do not take a ticket by the gate at the parking place.

The guesthouse is located in the II. Preservation Zone of the Krkonoše National Park and so access by car is only permitted subject to special licence. On top of that, the weather conditions during winter don’t allow for access, even for all-terrain vehicles.

The guesthouse is approximately 2 km from the ski complex. However, we transport our guests from the guesthouse to the downhill runs free of charge in our very own SKIBUS. We will also arrange return transport by Skibus. This also applies to night skiing.

Given that our Skibus is ONLY available to our guests, it is available almost all day, with the exception of short breaks in the afternoon and evening.

Pec pod Sněžkou can be reached by bus or by car. Click right on Trains & Buses to find the bus timetables.

You can indeed bring your pet with you, but we only accept cats and smaller dogs. The extra charge for a dog/cat is 100 CZK pro day.

We are proud of our cuisine and the culinary skills of our chef and so we don’t provide accommodation on a bed-and-breakfast basis only.

You can make an advance payment in several ways:
- with a bank transfer into the account of the guesthouse (the simplest and quickest variation);
- by crediting funds to the guesthouse account at a branch of the bank;
- by sending a money order through the Czech Post Office.

In the case that you cancel your stay more than 2 months before arrival, we charge a 0 % fee.
In the case that you cancel your stay more than 1 month before arrival, we charge a 20 % fee.
In the case that you cancel your stay less than 1 month before arrival, we charge a 50 % fee.